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Reviews
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Angela on Mar 21, 2024
5 out of 5 starsItem was as described, nice touch for the kids to feel included
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Michaela on Mar 18, 2024
5 out of 5 starsLovely gift for a special birthday. Very quick delivery, as described and well packaged. Thank you :)
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About CustomWorkshopNI
Custom Made Gifts and Personalised Treats for Yourself or Friends
Shop members
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Mandy
Owner, Maker
When you make a commitment, you build hope. When you keep it, you build trust.
Shop policies
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Customs and import taxes
Payment options
Returns & exchanges
Cancellations
Privacy policy
More information
Frequently asked questions
Can you give me a tracking number for my order?
All packages are scanned on delivery but may not be tracked if standard shipping services have been selected.
If your order has a tracking number it will have been automatically sent in an email when the order is marked shipped, so if you don't have it then it's not trackable.
Orders to the US are also scanned on delivery but not tracked, please don't worry, you're fully protected by Etsy's delivery guarantee.
When will my order arrive?
We try to ship all orders within 1 working day (excluding varnished signs which take an extra few days to dry). Shipping times vary from country to country. Below is an estimate based on our experience, but it should be noted that times are not guaranteed and it can sometimes take longer. Be sure to check each item's shipping information as it's updated through busy times like Christmas with a more accurate estimate.
UK 1-3 Working Days
Ireland 7-10 Working Days
Europe 7-14 Working Days
Australia 2-4 Weeks
Canada 2-4 Weeks
USA 7-14 Working Days
All other countries vary greatly but can take anywhere from 1-6 weeks to arrive.
Working days exclude weekends and public holidays in the UK, Ireland and the destination country
I Want to cancel my order, what should I do?
Within 1 hour of purchase you can cancel your order by contacting us through the etsy messaging system. We will then process a full refund. After 1 hour you'll need to follow the return procedure to cancel the order, please see the "Returns and Exchanges" section of our shop to get full details.
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